FAQ

Are products from ProBasketball.eu original?

Yes, we sell only 100% authentic products!

When will I get my order?

We do our best to send your order within 48 hours from receiving the payment. After the dispatch you will get an e-mail notification with the tracking number depending which shipping method you have chosen.

You can check approximate estimated delivery time to your country in our Shipping page. If you order inside European Union, delivery takes no longer than 5 working days.

We do not offer Cash On Delivery method outside Latvia.

How can I pay?

Before completing order you will be redirected to Checkout Page. Depending on you payment method, you will then be redirected to one of these 3 views:

  1. PayPalPayPal login & payment page
  2. Credit CardFirstData payment gateway page
  3. Bank Transfer – Order Successful page

If you wish to pay later, you can send the money via PayPal to our account by adding to recipient input field – ernests@basketbols.com. You can also pay through traditional Bank Transfer – all information will be provided in order e-mail our system will send to you after successfully placing the order.

My order information was incorrect. How can I change the order information?

Before completing order you will be redirected to Checkout Page. Depending on you payment method, you will then be redirected to one of these 3 views:

  1. PayPalPayPal login & payment page
  2. Credit CardFirstData payment gateway page
  3. Bank Transfer – Order Successful page

If you wish to pay later, you can send the money via PayPal to our account by adding to recipient input field – ernests@basketbols.com. You can also pay through traditional Bank Transfer – all information will be provided in order e-mail our system will send to you after successfully placing the order.